Rounding up our best remote monitoring software list, TeamViewer, another open source, built-in, free remote access software for small and medium-sized businesses. While it has similar capabilities with other big names in the market, TeamViewer differentiates itself by offering a powerful set of tools for IT infrastructure management. It has remote device control which lets you control remote computers, Android, or Windows 10 mobile devices on the go. Users also enjoy cross-platform access, whether from PC to PC, mobile to PC, among others. A user and device configuration management module lets you create permissions and access and curating groups for specific access controls. Control transfer is also made easy with TeamViewer to facilitate smoother workflows.
Mikogo is a reliable alternative to TeamViewer directly accessible in the browser via Android devices, Mac, Windows, Linux, and iPhones, and doesn’t require downloading and installation procedures. This cloud-based HTML viewer can connect up to twenty-five users on the same computer simultaneously. Admins or users with access to the controls can switch roles whenever required and can control remote machines. The tool features a data transfer function to share and exchange sensitive information among the participants. Mikogo includes the standard features a remote management tool must have, such as the ability to record sessions, chat features, an interactive whiteboard, and screen sharing. Its free screen sharing features allow users to view, share, and control desktops of other participants. This feature helps display live feeds, online sales demos, training groups, and web conferences. Moreover, the tool offers a 14-day free demo version for a single user per session.